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Warranty statement

  1. Terms used in the following section shall mean:

    1. Warrantor - Asports Spółka z ograniczoną odpowiedzialnością in Kraków, operating an online store available at the address:, ith an address at ul. Józefa Marcika 4, 30-443 Kraków, entered into the Register of Entrepreneurs of the National Court Register by the District Court for Kraków-Śródmieście, XI Commercial Division of the National Court Register under the number 0000769031, with Tax Identification Number (NIP) 6793179906 and share capital in the amount of PLN 5,000.00;

    2. Customer – a customer purchasing a Product from the Warrantor;

    3. Product – goods purchased through the Warrantor‘s website;

    4. Parties – the Warrantor and the Customer.

  2. The Product purchased from the Warrantor is covered by a warranty for a period of 24 months from the date of delivery of the Product.

  3. The Warrantor undertakes to remove the physical defect of the Product free of charge, if the defect becomes apparent within 24 months from the date of delivery of the Product.

  4. Removal of a physical defect in the Product may consist of repairing the Product, replacement with a product free from defects, reducing or refunding the price of the Product. The Warrantor shall decide on its own how to remove the defect.

  5. Removal of the defect will take place immediately, but no later than within 60 calendar days counted from the date of delivery of the Product to the Warrantor.

  6. The Warrantor reserves the right to extend the deadline indicated in paragraph 5 above, if, after considering the type of defect in a given case, the method of its removal and technological characteristics, the real time needed to remove the defect proves to be longer than 60 calendar days. The Warrantor shall inform the Customer each time the deadline is extended.

  7. Liability under the warranty shall cover only defects arising from causes inherent in the Product.

  8. In the absence of other arrangements between the Parties, the Customer is obliged to deliver, by prior arrangement, the defective Product to the address: Kokotów 657, 32-002 Węgrzce Wielkie, Poland.

  9. The warranty does not cover:

    1. mechanical damage caused by the Customer,

    2. damages and defects caused by use and storage of the Product not in accordance with the instructions for use or intended use of the Product,

    3. repairs undertaken by the Customer on his own,

    4. damages resulting from use with other products that do not meet the conditions specified in the technical specifications of the Product,

    5. defects caused by fortuitous events such as fire, flood, inundation, exposure to high temperatures and chemical agents,

    6. defects of which the Customer was notified when purchasing the Product at an appropriate price reduction.

  10. The Customer shall lose warranty rights in the event of:

    1. expiration of the warranty period,

    2. unauthorized interference with the Product by the Customer or third parties.

  11. The warranty application may be submitted by e-mail at or by mail to the Warrantor’s address given at the beginning of this statement.

  12. The warranty does not exclude, limit or suspend the rights of the purchaser arising from non-conformity of the Product.